Small and medium companies must remain focused on expanding their operations. They typically don’t have enough money, time, or expertise to devote to supplementary duties. There are now various Software as a Service (SaaS) proper designs and custom made exclusively to the needs of SMBs, thanks to the rise of software firms.
SaaS has had enormous growth in recent years, with a quick pace of innovation. SMBs, in particular, have recognised the cost, safety, and usability benefits of SaaS and have aided in the growth of the sector.
According to a study, 38 percent of businesses are currently relying nearly totally on SaaS operations!
SaaS is becoming increasingly common in today’s enterprises, and you don’t like to be pushed behind. We’ve compiled a list of the most important SaaS products for small businesses to help you make an informed decision. However, you must first comprehend the fundamental definition of a SaaS solution.
What is a Software as a Service (SaaS) product?
SaaS is indeed a software licensing and distribution strategy in which clients receive centrally hosted software through a licenced subscription over the internet.
You can quickly access a program over the Internet instead of purchasing expensive gear or installing software. Web-based software, rentware, and hosted software are all terms used to describe SaaS solutions.
The SaaS provider merely hosts such applications on its servers & distributes it via the internet to its subscribers. During the course of its operation, the SaaS business is accountable for supplying access, safety features, Technical support, and performance.
SaaS, like cloud services (IaaS) & software as a service (PaaS), is a component of cloud technology (PaaS). According to a Gartner report, cloud investments are one of the top three developments and regional for more than one third of companies.
Loom
- Screen and self video recording
- Sharing your Loom videos
- Video Editing features
- Video management
- The video player
- Video Statistics
Chisel
Chisel is a premium Product Management tool. It is a fast and easy way to manage product development, from market research to product launch. Vast features enable companies to build team alignment, create business roadmaps, and collect customer feedback systematically and efficiently.
Chisel is designed to cater to the needs of both large-scale and small-scale companies. It offers a simple, visual interface that makes tracking progress easy and keeps everyone on the same page.
Chisel offers a free forever plan for small teams, making it an excellent option for businesses on a tight budget. It provides essential features like Team Alignment matrix, Kanban, Release and Timeline view, Customer Surveys (with 100 free responses), and many more that can help you kickstart your product journey in no time.
Features to look for:
- Create Feature Roadmaps For Unlimited Products/Projects
- Advanced Prioritization Of Features
- Team Alignment Matrix
- Customer Surveys
Freshbooks
Freshbooks is a small business billing and accounting software for small business that has won numerous awards. It is considered one of the best alternatives to Quickbooks.
It comes with a dependable and flexible accounting suite that may make any financial management activity easier.
Freshbooks’ straightforward design and automatic processes will come in handy if you don’t have any accounting experience. To help you build your firm, you may easily run reports based & investigate financial patterns. You can stay in touch & take care of business accounting from anything with the FreshBooks phone app.
Features to look for:
- Business procedures that are automated
- Detailed reporting
- Keeping track of your expenses
Intercom
Intercom is indeed a customer service and communication SaaS platform that can assist you in analysing and personalising your interactions using your consumers. Companies can use Intercom to send customised and targeted messages to customers based on their activity.
It investigates the locations where your clients become stuck or require assistance, as well as the capacity to gather feedback. Companies can also initiate a dialogue with their customers by sending them in-app notifications based on actions. When you chat live with your consumers, you may use the input you get to improve the customer experience.
Features to look for:
- Communication within the app
- Keep track of your customers’ actions.
- Messages in conversation
Buffer
Working on several social media networks might be exhausting if you have a lot of them. Buffer is a popular social media administration SaaS service that lets you publish to various social media networks from a single account.
You can manage all of your profiles in one location, schedule posts, and track content performance. Buffer features advanced analytics that can tell you which content is working well and recommend ideas to help you enhance your content’s success.
Features to look for:
- Performance metrics & analytics for content scheduling
- Extensions for the web browser
Social Champ
Twenty tabs on the screen, juggling with multiple ones, ideating, and creating a social media calendar and that one creative blocker!
A social media manager’s life is pretty tough, and sometimes, it gets super frustrating when you have so much to do on your plate. At such times, Social Champ can be your true friend. A well-rounded social media management tool that helps you create, edit, schedule, and analyze your content on MAJOR social media platforms within a centralized dashboard without any hassle.
You can easily track your social media posts with platform-specific metrics and analyze your top-performing posts. Schedule Instagram/Facebook Reels at the best hour of the day and generate meaningful captions and images using Champ AI Suite.
Top Features to look for:
Performance metrics & analytics for your social media posts
Social media content calendar
In-app visual integrations such as Canva, Wave.video & VistaCreate
Trello
Working on several social media networks might be exhausting if you have a lot of them. Buffer is a popular social media administration SaaS service that lets you publish to various social media networks from a single account.
You can manage all of your profiles in one location, schedule posts, and track content performance. Buffer features advanced analytics that can tell you which content is working well and recommend ideas to help you enhance your content’s success.
Features to look for:
- Performance metrics & analytics for content scheduling
- Extensions for the web browser
Chisel
Chisel is a premium Product Management tool. It is a fast and easy way to manage product development, from market research to product launch. Vast features enable companies to build team alignment, create business roadmaps, and collect customer feedback systematically and efficiently.
Chisel is designed to cater to the needs of both large-scale and small-scale companies. It offers a simple, visual interface that makes tracking progress easy and keeps everyone on the same page.
Chisel offers a free forever plan for small teams, making it an excellent option for businesses on a tight budget. It provides essential features like Team Alignment matrix, Kanban, Release and Timeline view, Customer Surveys (with 100 free responses), and many more that can help you kickstart your product journey in no time.
Features to look for:
- Create Feature Roadmaps For Unlimited Products/Projects
- Advanced Prioritization Of Features
- Team Alignment Matrix
- Customer Surveys
Zeda.io
Zeda.io 2.0 is an AI-powered product discovery and strategy software that helps customer-focused teams. Zeda.io helps unveil pressing issues and uncover valuable product opportunities by capturing and centralizing customer and product feedback. With the assistance of AI technology, it transforms customer signals into actionable product insights, empowering teams to take informed actions.
Zeda.io’s visual product strategy maps and product roadmap promote visibility and transparency across all stakeholders. Also, it enables users to create product strategies and measure outcomes to evaluate the impact of their strategies.
Zeda.io enhances product management by providing powerful and insightful tools that enable product teams to make confident decisions that align with business objectives.
Features to look for:
- AI-assisted feedback management
- Comprehensive roadmaps and strategy maps
- Robust feature management
- AI-powered release notes
- Product Documentation
Appointy
Appointy is an easy-to-use online scheduling software that helps organize your schedule 24×7 & maximize customer convenience by streamlining the process of booking appointments. It has been designed to best suit the scheduling needs of small businesses and aids in reducing manual admin work.
With Appointy, customers can easily check the real-time availability of your services and staff. They can effortlessly book various types of appointments, whether they’re one-on-one sessions, group meetings, or recurring appointments. The platform allows for online prepayment, granting customers access to any available discounts or special offers at the time of booking. The added benefit of automated reminders further shields your business from no-shows and last-minute cancellations.
Beyond these features, Appointy offers intuitive functionalities like seamless calendar integration, built-in marketing and customer relationship management tools, support for multiple booking channels, customizable notifications and booking portals, and a host of other options to explore.
Features to look for:
- Multi-channel booking integrations like Instagram, Reserve with Google, Facebook, your business website, etc.
- Advanced reporting dashboard
- Free lifetime customer support available via email, chat, or phone, even during the trial period
Conclusion
Since more businesses reap the potential of customization, financing options, flexibility, ease of access, and minimal investments, the SaaS movement is here to stay.
