Terms of Service
We are a WordPress and HTML website templates developing company. We produce themes and templates that our clients can use as platforms to build websites that, in turn, become available to their clients.
ThemeREX provides quality products and services that relate to the usage of these products via old.dv.themerex.net. Your use of the website and the items composes your agreement to the terms and policies of ThemeREX. These terms are under your responsibility to read and follow, as they may or may not be changed periodically without prior notice.
In return ThemeREX is responsible for providing you with quality products that are sold as a digital download. Every customer can contact the company for technical assistance (please read Terms of Support prior to contacting the Support team) via our support system or on a theme’s forum in case you haven’t purchased any items yet.
We understand that gaining your trust can be achieved by selling premium products, and therefore we guarantee that all out items are designed and developed by professional designers. We give you a wide range of themes and templates that are highly customizable, multipurpose and feature-rich. We do not provide any services for 3rd party software, plugins or sources that you might have used with our themes and templates.
Terms of Support
By purchasing our products you get guaranteed technical support from our experts that can be reached via our support system (https://themerex.ticksy.com/ ). Please read the information carefully to help us make your experience more satisfying.
If you haven’t purchased an item yet, but are having questions, you are welcome to ask those on our themes’ forum.
If you are the lucky owner of our themes, we will be happy to help you with minor technical issues.
*ThemeREX will not assist you with Installation and Customization. Also we do not take any responsibility for any 3rd party plugins, software and resources.
In order for us to proceed with your request immediately, please include the purchase code. It can be found in the “downloads” tab in your account, where you need to find our theme in the list of all products. After clicking “download” button select “license certificate & purchase code” in the drop down menu. Without this code we will not process your ticket.
The approximate time for you to receive a reply is 5-10 hours. A slight delay may occur due to analyzing and fixing the issue.