What Makes Us Special?
- High Quality
- Best Prices
- Fast Development
- 5 Years Experience
Service Description
Looking for qualified and fast assistance to help you out with theme customization and website setup? You are in the right place! Themerex offers Premium support service, a monthly subscription which includes:
- 2 hours of online chat
- 1 hour of Skype assistance
- 2 hours of developer’s time
- Unlimited support tickets
Save $70 each month buying Premium support subscription. If purchased separately, these services cost $170:
- $50 for 2 hours of chat
- $50 for Skype assistance
- $70 for 2 hours of developer’s time
- Support tickets extra
Premium support chat/Skype services are provided on Mo-Fr 10.00-19.00 CET and cover questions on WordPress and theme installation, bundled plugins setup, demo data import, website customization, content editing.
Third-party plugins configuration and implementing additional scripts/coding require the developer’s time (2 hours per month are included in the subscription). In case the customization involves more time, it should be paid extra – upon the agreement with the support operator.
Briefing Details
As soon as you buy Premium support subscription, our tech support operator will get in touch with you via email to discuss the suitable time for chat/Skype sessions and the scope of work which should be done by the developer on the site. If you have everything ready in mind, just submit this information in the form below.
Extras
Latest Clients Reviews
They made this absolutely amazing travel blog Theme that worked perfectly for my site. I wasn’t sure of my ability to manage the site myself, but apparently it’s not that hard at all. Thanks guys! Keep it up!
Kylie Hersh
I have chosen this theme for its beautiful design and for the functionality it provides. It was easy enough to adjust it to my business. The support team helped me a lot with the few questions I had.
Olga Antonova
I asked only one question to the support, proof that the theme is good. My question was answered within 12 hours, proof that the Support is good. Design is awesome. Thank you ThemeREX for your good job.